Scenario

Give Difficult Feedback

The conversation you are avoiding is the one that matters most. Learn the Intention → Observation → Impact → Request framework to deliver hard feedback that is direct enough to be useful and kind enough to be heard.

Goal

Deliver difficult feedback clearly and compassionately. State your positive intention, describe the specific behavior, explain the impact, and make a clear, actionable request.

Framework

Hook → Proof → Pivot

Coach

Elena Vasquez

Executive Coach & Former COO

Estimated time

8 min